Policy

Valid Customer,

Thank you for chosen Kapel Kal Ltd.

Warranty and service are a key value for us, and require us to provide efficient, fast and professional service.

Our treatment beds meet strict standards and meet strict working conditions such as heavy weight resistance, humidity conditions, multiple working hours and more.

As part of our customer service, we provide a two-year warranty for our products, and subject to regulations.

We, Kepel Kal 2002 Ltd. (hereinafter the manufacturer) hereby undertake to give full warranty for our products, which were purchased according to this certificate in accordance with and subject to the following conditions:

  • The warranty is for a period of two years from the date of purchase
  • The warranty applies to parts of the operating mechanism only such as: chassis, engine
  • The warranty will not apply in the following cases:
  1. Unreasonable use of the product
  2. External fracture, blow, fire, force majeure, etc.
  3. In case product has been treated with harsh detergents or in violation of the cleaning and care instructions set by the company and the manufacturer.

Care and cleaning instructions

  • It is recommended to clean the upholstery with wipes, and avoid of using spray.
  • Avoid of contact with sharp objects
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